Millions risk exclusion from digital economy

New research highlights the difficulties older and disabled people have accessing online services

Written by Gareth Morgan

Millions of Britons are missing out on the benefits of the digital economy such as internet shopping, online entertainment and easy access to government services because they either cannot afford or cannot use technology.

Research from the Inclusive Digital Economy Network (Iden) released today warns groups such as the elderly and disabled risk being excluded from the digital economy.

The factors influencing people's ability to participate in the digital economy were identified as accessibility, affordability, usability and the barrier new technologies present to those unfamiliar with it.

"The people who are currently digitally excluded are the same people who could benefit from, and are more likely to be in need of, digitally provided services," said Professor Alan Newell from the University of Dundee, and a member of Iden.

"When middle-aged people who can use computers grow older, not only will their reduction in hearing, sight and dexterity mean that they will find it more difficult to use modern technology, but assuming current trends continue, the technology will have changed, become more unfamiliar and thus confusing and frightening,” added Newell.

Iden researchers have spent a year investigating the challenges faced by older and disabled people within the digital economy.

"The government’s current priorities need to address the digital divide and ensure that the digital economy’s potential is harnessed, to improve services for those who are often excluded from new technologies such as the broadband internet and digital television,” said Dr Iosifidis, reader in media and communications at City University London and Iden's co-principal investigator.

  • Have your say
  • Send to a friend
  • Print this
  • Share

reader comments

related articles

Houses of ParliamentCommunications

Tories call for more action on digital divide

Party wants better internet access and greater reassurance on personal information 29 Sep 2008

 

Brown announces £300m plan to bridge the digital divide

Low-income households to receive vouchers for home PCs and broadband connections 23 Sep 2008

Next-generation broadband ideal for late adopters

Benefits of potential services will outweigh costs of providing access, says Ofcom consumer panel 03 Sep 2008

NHS online health promotion project targets 150,000 with cheap access

Partnership with cheap internet access centres will promote health information web site 14 Apr 2008

Digital divide set to close for 10,000 citizens

Milton Keynes Council has teamed up with Microsoft to bridge the digital divide 08 May 2008

Your top ten comments on computing for older people

Computeractive readers air their views on whether older computer users need - or want - special treatment 04 Dec 2009

Lane Fox in race to connect the digitally excluded

Entrepreneur is using her business connections and latest research figures to help close the digital divide 13 Oct 2009

Ofcom highlights hurdles to home online access

Money and education remain barriers to adoption for many 10 Jun 2009

related whitepapers

today's top stories

Police hunt for moles with security software

Lancashire Constabulary to monitor data input of 7,000 staff in bid to prevent intelligence leaks 09 Feb 2010

PaperlinX outsources IT and comms to Bull and BT

Paper company spends €22m on five-year deal for desktop management, helpdesk and datacentre services 05 Feb 2010

Social tools take KM to a new level

Technology expert David Tebbutt explains how – and why – organisations should integrate social networking tools into their knowledge management strategy 02 Feb 2010

EDS court defeat puts vendors on their guard

BSkyB’s victory in a long-running court case against EDS has serious implications for the IT industry 02 Feb 2010

Law firm monitors web traffic violations

Bucks declining global security appliance sales with unified threat management (UTM) platform deployment 01 Feb 2010

Advertisement

Security: The New Face of Intrusion Prevention
An outline of traditional IPS functionality, modern developments and how IPS can be deployed easily.

UK businesses’ attitudes to Cloud Computing revealed

Features results from a survey of over 200 Computing readers.

Advertisement

Keep up to date with the latest products, services and technologies from the world's leading IT companies; ITHound.com brings you over 6,000 white papers, case studies and analyst reports.

Advertisement

Newsletter signup

Sign up for our range of FREE newsletters:

More available - click 'submit' to view

Existing User

Newsletter user login:

Jobs

Related jobs

Job of the week

Job alerts

Sign up here

Find your next job

IT Salary Checker

Check salary here

Advertisement

Latest poll

Internet Explorer 6

Internet Explorer 6

Following recent concerns about the security of Internet Explorer 6 are you planning to phase it out?

View poll results

Latest audio and video articles

Tony McAlisterVideo

Video Q&A: Tony McAlister, CTO, Betfair - Part one

On changing the skills development strategy at the online gambling firm - part one of a two-part video interview 05 Nov 2009

Video

Nokia shows upcoming handset technologies

Mobile phone features of tomorrow take the stage 21 Oct 2009

Latest in-depth articles

Analysis

Police hunt for moles with security software

Lancashire Constabulary to monitor data input of 7,000 staff in bid to prevent intelligence leaks 09 Feb 2010

Businessman with eye patch, dagger and tie round head, sitting at laptopFeatures

Are you sure you're not a pirate?

It is alarmingly easy for an IT leader to unwittingly exceed the scope of a software licence, and the chances of being caught out have never been greater, as technology lawyers Mark Weston and Paul Gershlick explain 09 Feb 2010

Primary Navigation