HMRC building
HMRC: further blunder

HMRC blunder leads to further private data leak

Error with PAYE system left business details exposed online

Written by Tom Young

An online tax system run by HM Revenue and Customs (HMRC) has inadvertently exposed private business details.

The error with the pay as you earn (PAYE) application led to the name, address and phone number of one business being exposed to another company using the system later the same day.

The incident has led to fears that sensitive financial information entered into the PAYE system could also be exposed to other users.

Philip Brown, who came across the information accidentally while trying to change contact details for his own business, expressed his concern.

“My company is tiny and we will continue to use the PAYE system because of the financial incentives to do so, and because our finances are trivial,” he said.

“However, if I were finance director of a large company I would want to be aware of this security breach and would seek reassurance that my data is secure.”

The news comes in the same week that HMRC was hit by a damning report citing “serious institutional deficiencies” after it lost the financial details of more than 25 million families last year.

The Poynter Review made 45 recommendations for improving data security, 39 of which HMRC said it has already implemented.

But no one within the department was able to tell Brown how the PAYE incident occurred or reassure him that it would not happen again, despite repeated phone calls and emails.

HMRC insisted that a separate part of the PAYE system handles financial data, and reassured businesses their information was safe.

“This is a one-off incident for which we have an explanation based on what we have been told. We take the information we have been given very seriously ­ and are continually monitoring to make sure data is protected,” said a spokesman.

The department will spend £155m over the next three years on improving security.

reader comments

related articles

Edward LeighGovernment

HMRC online tax returns should be improved

£330m lost annually due to taxpayer errors 15 May 2008

 

600 HM Revenue and Customs staff breach data security

In many cases staff in question were dismissed 01 May 2008

Privacy watchdog to get new powers

Office will be given ability to spot check central government 22 Apr 2008

MPs raise fears over data protection for national ID register

Committee highlights question marks over repeated breaches of data laws 14 Mar 2008

HMRC announces delay to tax system rollout

Old system will continue to be used after security breach fix 24 Jul 2008

Government launches controversial child database

Contactpoint system contains personal details of every child in the UK 27 Jan 2009

Mass exodus at HMRC as leadership is questioned

Dave Hartnett forced to explain why some 15,000 staff have resigned from HMRC since 2005 06 Nov 2008

related whitepapers

today's top stories

How to maximise the value of your IT networking investment

A panel of experts discuss networking strategies that deliver real value to business 03 Jul 2009

Habitat gets a web site makeover

The furniture retailer is revamping its online presence to provide a fully transactional web site. CIO Jacques Dekock explains why 02 Jul 2009

Government aims to bolster UK's cyber defences

Is the UK’s first national cyber security strategy up to the task of co-ordinating the country’s response to digital threats? Computing investigates 02 Jul 2009

Focus resources on what really matters

IT has become too caught up in the drive for efficiency, at the expense of business success 02 Jul 2009

From tracks man to tax man

Phil Pavitt, outgoing chief information officer for Transport for London, talks to Rosalie Marshall about the lessons he will take to his new role at HMRC 02 Jul 2009

Advertisement

Newsletter signup

Sign up for our range of FREE newsletters:

More available - click 'submit' to view

Existing User

Newsletter user login:

Advertisement

Jobs

Related jobs

Job of the week

Job alerts

Sign up here

Find your next job

IT Salary Checker

Check salary here

Advertisement

White papers

Search white papers

Top categories

VPN, Extranet and Intranet Solutions

WAN/ LAN Solutions

Network Security

Interoperability-Connectivity

Grid/ Utility Computing

Latest poll

Would you use social networking sites to look for a job?

Would you use social networking sites to look for a job?

Tell us what you think about job hunting through LinkedIn, Facebook, Twitter etc

View poll results

Latest audio and video articles

network cablesVideo

How to maximise the value of your IT networking investment

A panel of experts discuss networking strategies that deliver real value to business 03 Jul 2009

green footprintsVideo

How to manage enterprise energy use - and the role IT can play

A panel of experts explore how firms can get to grips with their carbon footprint and make smarter use of energy 01 Jul 2009

Latest in-depth articles

Phil PavittAnalysis

From tracks man to tax man

Phil Pavitt, outgoing chief information officer for Transport for London, talks to Rosalie Marshall about the lessons he will take to his new role at HMRC 02 Jul 2009

UPS worker making a deliveryAnalysis

Global standardisation delivers benefits at UPS

Delivery giant sees benefits of central IT solution 02 Jul 2009

Advertisement

Primary Navigation