Exams regulator awards service management contract
The Qualifications and Curriculum Authority (QCA) has awarded a multimillion- pound outsourcing contract as part of a strategic revamp.
European supplier Steria will support services for around 700 UK users, under the three-year deal, which will enable mobile and remote working and a data centre migration.
Based largely around ITIL service management standards, the contract will also cover the implementation of a new telephone systems and the transfer of IT facilities to new offices.
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