HSBC building
HSBC hopes to recover the lost disc

HSBC loses 370,000 customer details

Disc was password protected and did not contain account details

Written by Tom Young

HSBC has lost a computer disc containing details of 370,000 customers.

The disc - lost whilst being couriered between offices four weeks ago – contained details including names, dates of birth, levels of insurance cover, and whether or not a customer smokes.

HSBC said the disc would have very limited use to criminals.

"The data disc lost by HSBC contains no address or bank account details," saida spokeswoman.

"Nonetheless, HSBC would like to apologise to its life assurance customers for any concern this may cause them."

The bank will contact every customer effected, and has informed the Financial Services Authority (FSA).

The bank still hopes to find the disc, which was password protected.

HSBC is the latest in a line of banks to lose information, with Nationwide and Norwich Union suffering fines from the FSA for losing customer details.

reader comments

related articles

Picture of a data thief

Review 2007: IT security and e-crime

Computing's review of the year looks back at the top IT security and cybercrime stories 20 Dec 2007

 

Nationwide fined for laptop theft

Stolen computer did not contain PINs, passwords, account balance information or memorable data relating to any customers 14 Feb 2007

Carphone Warehouse breaches data laws

Customers' accounts were repeatedly confused, says the Information Commissioner 16 Jan 2008

Further security breaches uncovered at HMRC

"Systemic failures" in security have lead to seven breaches since 2005 13 Dec 2007

HMRC breach warning to all departments, says watchdog

Loss of 25m child benefit records is third Revenue security lapse under investigation by the Information Commission 21 Nov 2007

NHS Scotland loses patients' medical history data

Community workers owned up to loss of USB memory stick 01 Jun 2009

Anti-fraud body to further trawl civil servants' bank data

Scheme to be extended from local government to central after success in tracking fraud 11 Dec 2008

Job hunters exposed to ID theft

Too much information given out on CVs, warns iProfile 23 Oct 2008

related whitepapers

today's top stories

How to maximise the value of your IT networking investment

A panel of experts discuss networking strategies that deliver real value to business 03 Jul 2009

Habitat gets a web site makeover

The furniture retailer is revamping its online presence to provide a fully transactional web site. CIO Jacques Dekock explains why 02 Jul 2009

Government aims to bolster UK's cyber defences

Is the UK’s first national cyber security strategy up to the task of co-ordinating the country’s response to digital threats? Computing investigates 02 Jul 2009

Focus resources on what really matters

IT has become too caught up in the drive for efficiency, at the expense of business success 02 Jul 2009

From tracks man to tax man

Phil Pavitt, outgoing chief information officer for Transport for London, talks to Rosalie Marshall about the lessons he will take to his new role at HMRC 02 Jul 2009

Advertisement

Newsletter signup

Sign up for our range of FREE newsletters:

More available - click 'submit' to view

Existing User

Newsletter user login:

Advertisement

Jobs

Related jobs

Job of the week

Job alerts

Sign up here

Find your next job

IT Salary Checker

Check salary here

Advertisement

White papers

Search white papers

Top categories

VPN, Extranet and Intranet Solutions

WAN/ LAN Solutions

Network Security

Interoperability-Connectivity

Grid/ Utility Computing

Latest poll

Would you use social networking sites to look for a job?

Would you use social networking sites to look for a job?

Tell us what you think about job hunting through LinkedIn, Facebook, Twitter etc

View poll results

Latest audio and video articles

network cablesVideo

How to maximise the value of your IT networking investment

A panel of experts discuss networking strategies that deliver real value to business 03 Jul 2009

green footprintsVideo

How to manage enterprise energy use - and the role IT can play

A panel of experts explore how firms can get to grips with their carbon footprint and make smarter use of energy 01 Jul 2009

Latest in-depth articles

Phil PavittAnalysis

From tracks man to tax man

Phil Pavitt, outgoing chief information officer for Transport for London, talks to Rosalie Marshall about the lessons he will take to his new role at HMRC 02 Jul 2009

UPS worker making a deliveryAnalysis

Global standardisation delivers benefits at UPS

Delivery giant sees benefits of central IT solution 02 Jul 2009

Advertisement

Primary Navigation