outsource logo
A succesful outsourcing deal helped Wickes improve its IT systems

DIY company completes data centre migration

Succesful outsourcing deal helped ensure smooth transfer

Written by Tom Young

DIY company Wickes has completed a successful overhaul of its IT systems.

The project included the migration of systems to a new data centre, as well as an upgrade of core IT systems such as point-of-sale, stock control, daily store polling, finance, HR and payroll.

The key to success was a well-run outsourcing contract with consultant Capgemini, according to Graham Malpas, service delivery manager of Wickes' parent company Travis Perkins.

"Capgemini was a major factor in helping us keep services at peak levels, eliminate risks and help us ensure a smooth data centre migration from London to Northampton," he said.

The contract involved the transfer of ten IT staff from Wickes to Capgemini under the Transfer of Undertakings (Protection of Employment) Regulations (TUPE).

In a formal review of contract performance, Travis Perkins awarded Capgemini 100 per cent for all key success criteria.

Tags:

reader comments

related articles

Graph

Capgemini profit up 50 per cent

But scaled back HMRC outsourcing makes UK the weak link 14 Feb 2008

 

Capgemini set for £245m deal

Five-year partnership with the Learning and Skills Council will cover all core business systems 08 Oct 2007

Capgemini achieves above average growth

Profit at the IT services provider was up despite poor performance at home 27 Jul 2007

Government signs £40m deal for online child directory

Capgemini will build and host a system to hold basic information on every child 16 Jul 2007

Travis Perkins strengthens its defences

An IT overhaul from Logicalis guarantees a recovery time of four hours for business-critical systems 17 Jun 2008

Review 2007: Outsourcing

More and more organisations are turning to specialist IT service providers - we look back at the year's top stories 20 Dec 2007

Retailers talk shop in London

From supply chain to Web 2.0 up for discussion 25 Jun 2008

related whitepapers

today's top stories

Solid as a rock - business continuity in a global manufacturer

From power supply problems in Nigeria to email availability in Stockport, PZ Cussons is prepared for anything 02 Dec 2008

Technology and privacy

Watch the final video in a two-part Computing roundtable debate on the importance of putting data privacy issues at the heart of your IT plans 02 Dec 2008

IT staff desperate to keep their jobs

Most would work longer hours for less pay 02 Dec 2008

VMware View 3 enhances virtual desktops

Virtual clients now take up less storage space and can be 'checked out' to a laptop 02 Dec 2008

Technology and privacy

Watch part one of a two-part Computing roundtable debate on the importance of putting data privacy issues at the heart of your IT plans 01 Dec 2008

Advertisement

Newsletter signup

Sign up for our range of FREE newsletters:

Existing User

Newsletter user login:

Advertisement

Jobs

Related jobs

Job of the week

Job alerts

Sign up here

Find your next job

IT Salary Checker

Check salary here

Advertisement

White papers

Search white papers

Top categories

VPN, Extranet and Intranet Solutions

WAN/ LAN Solutions

Network Security

Interoperability-Connectivity

Grid/ Utility Computing

Latest poll

Will the terrorist attacks in Mumbai affect your offshoring plans?

Will the terrorist attacks in Mumbai affect your offshoring plans?

Is India becoming a risky destination?

Previous poll results

Latest audio and video articles

Padlocked CDVideo

Technology and privacy

Watch the final video in a two-part Computing roundtable debate on the importance of putting data privacy issues at the heart of your IT plans 02 Dec 2008

Podcast imageAudio

Computing podcast - Standard Life's offshoring plans; and the prospects for government IT

The insurance giant outlines its new outsourcing strategy; and we ask if the government's economic bailout will affect its IT plans 28 Nov 2008

Latest in-depth articles

Parcel being packedFeatures

Case study: eSpares and business continuity

Online electricals business has managed to decrease its downtime 02 Dec 2008

Royal Blackburn HospitalFeatures

NHS trust recovers from server overdose

Virtualisation technology breathed new life into East Lancashire's cost-intensive system 02 Dec 2008

Advertisement

Primary Navigation