Picture of a gavel
Linklaters wants to focus on its customers' needs

Linklaters signs outsourcing deal

Law firms agrees gloabl contract with supplier Savvis

Written by Laura Armstrong

Law firm Linklaters has signed a multimillion-pound global outsourcing deal to help meet rising client demand.

The contract will see responsibility for Linklaters’ IT applications across 23 countries transferred to supplier Savvis, leaving solicitors free to focus on the needs of customers.

‘We want to provide a really high standard of service for our customers, and this was compromised when we began to outgrow the old data centre,’ said Simon Gilhooly, global head of technical systems at Linklaters.

‘This decision will allow us to focus on our direct business impact and leave IT to the experts.’

National Outsourcing Association director Mark Kobayashi-Hillary says more firms are turning to outsourcers because they do not always have the skills required to best manage IT.

‘Such developments prove that outsourcing is not just a slash-and-burn for cost benefits, but is about improving services to clients,’ he said.

  • Have your say
  • Send to a friend
  • Print this
  • Share

Tags:

reader comments

related articles

Picture of Mumbai

Global outsourcing arena heats up

As more players enter the field, Indian firms face more complex pressures, reports Lara Williams 21 Jun 2007

 

Europe bucks outsourcing trend

Rest of the world witnesses decline, according to research 26 Apr 2007

Value of outsourcing contracts shrinks

The final quarter of 2006 was the worst fourth quarter in five years for value of outsourcing contracts awarded 12 Jan 2007

Public and private sector outsourcing to increase in 2010, says report

The public sector will outsource to mitigate reduced budgets, while the private sector will do so to increase growth opportunities 07 Jan 2010

Kerry aims for compromise US climate bill ahead of Copenhagen

Senator reckons draft US climate bill commanding bi-partisan support could be ready before UN summit 11 Nov 2009

SAP back on track, says Infosys

Services firm confident that customers can trust SAP again 12 Mar 2010

related white papers

today's top stories

Financial IT job market recovery continues

Recruitment growth suggests IT budgets are increasing 30 Jul 2010

Satellite broadband touted as digital divide clincher

KA-SAT launch promises 10Mbit/s service for hard-to-reach locations 29 Jul 2010

Ofcom slams ISPs for exaggerated broadband speed claims

New code of practice for ISPs planned by the regulator 27 Jul 2010

Aerohive offers traffic light Wi-Fi monitoring

Firm promises simple 'red, yellow or green' system with Client Health Score tool 27 Jul 2010

Flaw in top wireless security protocol WPA2 uncovered

Disgruntled insiders could hack corporate wireless LAN 26 Jul 2010

Advertisement

How to achieve business and financial-system implementation success
A look at how organisations - regardless of size - can work towards successful business software installations and factors that determine the outcome.

Case study: Specsavers put customer care into focus
How Specsavers captured customer feedback at point of sale and incorporated the results into its CRM system.

Advertisement

Citrix

Keep up to date with the latest products, services and technologies from the world's leading IT companies; IThound.com brings you thousands of white papers, case studies and analyst reports.

Advertisement

Newsletter signup

Sign up for our range of FREE newsletters:

More available - click 'submit' to view

Existing User

Newsletter user login:

Jobs

Related jobs

Job of the week

Job alerts

Sign up here

Find your next job

IT Salary Checker

Check salary here

Advertisement

Latest poll

ICO to lean more heavily on public sector bodies

ICO to lean more heavily on public sector bodies

The ICO has said it will lean more heavily on public sector bodies to secure timely FOI responses, do you think this is:

View poll results

Latest audio and video articles

picture of Jason HartVideo

Ethical hacker reveals the security secrets behind cloud computing

Jason Hart, Senior VP at Cryptocard, shows Computing just how easy it is to illegally gain access to corporate cloud services to wreak havoc and steal money. 29 Jun 2010

gartner logoVideo

Part 1: 2010 trends in SOA and Application Development and Integration

Gartner analyst Paolo Malinverno explores trends in SOA 29 Jun 2010

Latest in-depth articles

Map of 3G coverageComment

The risks of selling off the 800MHz radio spectrum at the wrong price

It's a choice between revenue now or universal broadband later 30 Jul 2010

Luton Borough Council officesAnalysis

Local authority leads the way in digital backup technology

Luton Borough Council tells of the benefits of early adopter of VTL, data deduplication and virtualisation 27 Jul 2010

Primary Navigation