Picture of hand shopping online
Online sales rise 17 per cent at Mothercare

Online sales comfort Mothercare

Strong web growth offsets otherwise disappointing sales

Written by Dave Friedlos

Strong online sales have helped offset what could have been a disappointing year for high street giant Mothercare.

The retailer reported a rise of 17 per cent in online revenue and sales at stores where customers can order via the net grew 21 per cent. But overall growth was just 1.6 per cent.

Sales from the internet and web-enabled stores accounted for £47.8m and has significant potential growth for the company, says Mothercare chief executive Ben Gordon.

The firm has already invested in an online platform, launched last year, the extension of the web in-store facility and upgraded supply chain operations.

‘With a strong platform in place we are focussing on growth and are confident that the business will continue to develop strongly during the coming year,’ said Gordon.

Mothercare will exploit all internet retail opportunities in the year ahead, he says.

The firm's focus on IT follows acknowledgement that previous under-investment was a factor in poor sales (Computing, 22 September 2004). In the past three years, it has upgraded its tills and introduced analytics, financial management software, e-learning and an electronic gift card scheme.

Mothercare also bought the toy shop chain Early Learning Centre last year. But plans to merge the two firms' IT systems are to wait until after this Christmas rush.

Overall, UK sales rose just one per cent to £411.4m, with restructuring costs and an accounting hit on financial liabilities dragging the results down.

reader comments

related articles

Picture of money

Mothercare plans Early Learning Centre IT integration

Retailer will wait until Christmas sales rush is over 03 May 2007

 

E-learning speeds up training at Mothercare

Retailer teaches staff to use new system in just two weeks 08 Feb 2007

Mothercare's web plan set to deliver

Retailer introduce chip-and-PIN as part of £15m overhaul 22 Sep 2004

Review 2007: Internet and e-commerce

A look back at the top stories about the web and business from Computing 19 Dec 2007

Asos thrives amid high street gloom

Web sales boom as online fashion retailer doubles profit and invests in IT 01 Jul 2008

Boom time for online sales

Retailers report disappointing results on the high street but rapid growth on the web 17 Jan 2008

related whitepapers

today's top stories

Technology and privacy

Watch part one of a two-part Computing roundtable debate on the importance of putting data privacy issues at the heart of your IT plans 01 Dec 2008

Got the Knowledge?

Last week the civil service published a new strategy to help government seize the opportunities and meet the challenges of managing knowledge... 01 Dec 2008

Q&A - ntl:Telewest Business managing director Stephen Beynon

The cable provider's chief talks about the future of next-generation broadband access in the UK 28 Nov 2008

Computing podcast - Standard Life's offshoring plans; and the prospects for government IT

The insurance giant outlines its new outsourcing strategy; and we ask if the government's economic bailout will affect its IT plans 28 Nov 2008

India will remain open for business - but that's not the real story

One of the duties I have to fulfil as a director of the National Outsourcing Association is to talk to the media... 28 Nov 2008

Advertisement

Newsletter signup

Sign up for our range of FREE newsletters:

Existing User

Newsletter user login:

Advertisement

Jobs

Related jobs

Job of the week

Job alerts

Sign up here

Find your next job

IT Salary Checker

Check salary here

Advertisement

White papers

Search white papers

Top categories

VPN, Extranet and Intranet Solutions

WAN/ LAN Solutions

Network Security

Interoperability-Connectivity

Grid/ Utility Computing

Latest poll

Will the terrorist attacks in Mumbai affect your offshoring plans?

Will the terrorist attacks in Mumbai affect your offshoring plans?

Is India becoming a risky destination?

Previous poll results

Latest audio and video articles

Padlocked CDVideo

Technology and privacy

Watch part one of a two-part Computing roundtable debate on the importance of putting data privacy issues at the heart of your IT plans 01 Dec 2008

Podcast imageAudio

Computing podcast - Standard Life's offshoring plans; and the prospects for government IT

The insurance giant outlines its new outsourcing strategy; and we ask if the government's economic bailout will affect its IT plans 28 Nov 2008

Latest in-depth articles

ntl:Telewest's Stephen BeynonAnalysis

Q&A - ntl:Telewest Business managing director Stephen Beynon

The cable provider's chief talks about the future of next-generation broadband access in the UK 28 Nov 2008

cowboyFeatures

Guns for hire

David Neal explores the world of interim CIOs and discovers why more firms are turning to them to spur on IT-led change 27 Nov 2008

Advertisement

Primary Navigation