Boots merger will not affect IT plans

Retail giant adds two years and £26m to contract with Xansa

Written by James Watson

High-street retailer Boots will press on with its existing IT plans following the announcement of a merger with Alliance UniChem in a £7bn deal.

Although it is unclear how Boots’ IT programme will alter when the new pan-European pharmaceutical retailer is created, Rob Fraser, IT director at Boots, says there will be no changes until the deal is approved.

‘For that reason, we will be pushing ahead with our current plans in a business-as-usual-style when delivering this and next year’s commitments,’ he said.

The company has just extended a contract with IT services firm Xansa for a further two years, worth £26m.

The new agreement will lengthen the current seven-year £90m deal to 2011, and the retail giant hopes the deal will generate millions of pounds in savings during that time.

As part of the new contract, Fraser says Boots is exploring a business process outsourcing (BPO) arrangement with Xansa for the management of its Advantage loyalty card scheme, following the completion of several major technology projects.

There are 13 million Advantage cards in circulation, and Fraser says the IT services firm will administer the programme for 75 per cent of the current cost.

Xansa has been working with Boots since 2002 on a three-year technology transformation project which is nearing completion.

Fraser says the retailer will now be able to concentrate on reaping the benefits from the completed technology projects, such as a major SAP implementation that was finalised in August.

‘The focus will be on how we become more efficient within IT,’ he said.

Boots is also wrapping up a new centralised patient medication record system, which will hold details of customers’ prescriptions.

‘The first phase of that project will end this month,’ said Fraser.

Tags:

reader comments

related articles

 

Co-op's takeover of Somerfield may present serious IT challenges

Proposed acquisition will have to address complexities linked to outsourcing deals 16 Jul 2008

Review 2007: Outsourcing

More and more organisations are turning to specialist IT service providers - we look back at the year's top stories 20 Dec 2007

Alcatel-Lucent to take over BT's non-UK network

Seven-year contract to optimise legacy infrastructure 07 Nov 2008

related whitepapers

today's top stories

Technology and privacy

Watch part one of a two-part Computing roundtable debate on the importance of putting data privacy issues at the heart of your IT plans 01 Dec 2008

Got the Knowledge?

Last week the civil service published a new strategy to help government seize the opportunities and meet the challenges of managing knowledge... 01 Dec 2008

Q&A - ntl:Telewest Business managing director Stephen Beynon

The cable provider's chief talks about the future of next-generation broadband access in the UK 28 Nov 2008

Computing podcast - Standard Life's offshoring plans; and the prospects for government IT

The insurance giant outlines its new outsourcing strategy; and we ask if the government's economic bailout will affect its IT plans 28 Nov 2008

India will remain open for business - but that's not the real story

One of the duties I have to fulfil as a director of the National Outsourcing Association is to talk to the media... 28 Nov 2008

Advertisement

Newsletter signup

Sign up for our range of FREE newsletters:

Existing User

Newsletter user login:

Advertisement

Jobs

Related jobs

Job of the week

Job alerts

Sign up here

Find your next job

IT Salary Checker

Check salary here

Advertisement

White papers

Search white papers

Top categories

VPN, Extranet and Intranet Solutions

WAN/ LAN Solutions

Network Security

Interoperability-Connectivity

Grid/ Utility Computing

Latest poll

Will the terrorist attacks in Mumbai affect your offshoring plans?

Will the terrorist attacks in Mumbai affect your offshoring plans?

Is India becoming a risky destination?

Previous poll results

Latest audio and video articles

Padlocked CDVideo

Technology and privacy

Watch part one of a two-part Computing roundtable debate on the importance of putting data privacy issues at the heart of your IT plans 01 Dec 2008

Podcast imageAudio

Computing podcast - Standard Life's offshoring plans; and the prospects for government IT

The insurance giant outlines its new outsourcing strategy; and we ask if the government's economic bailout will affect its IT plans 28 Nov 2008

Latest in-depth articles

ntl:Telewest's Stephen BeynonAnalysis

Q&A - ntl:Telewest Business managing director Stephen Beynon

The cable provider's chief talks about the future of next-generation broadband access in the UK 28 Nov 2008

cowboyFeatures

Guns for hire

David Neal explores the world of interim CIOs and discovers why more firms are turning to them to spur on IT-led change 27 Nov 2008

Advertisement

Primary Navigation