Nationwide Building Society
Fee-charging operators are making bids for Nationwide's cash machine network

Fee-charging operators making bids for Nationwide's cash machine network

Building society warns of threat to free ATM network

Written by James Watson

Nationwide Building Society revealed last week that it has been approached by a fee-charging cash machine operator trying to buy its network of remote ATMs.

The announcement highlights the extent of the change currently underway in the industry, as the number of fee-charging cash machines continues to rise.

In December, Nationwide issued a report saying that consumers are now paying £140m a year in ATM charges, 133 per cent up from the year before.

At a Treasury Select Committee hearing this month, HBOS chief executive James Crosby told MPs that half of all cash machines are likely to charge a fee in the future, as they generated more revenues for ATM site owners.

At the same hearing, RBS chief executive Benny Higgins said the fact that the switch to fee-charging ATMs would continue.

Banks have been closely watching consumer reactions to the rise in fee-charging cash machines, as selling off their remote ATM estates to operators like Cardpoint or Moneybox represents an opportunity to cut costs.

Most High Street banks currently outsource the management and maintenance of their cash machine networks to third party IT services firms, a cost they would love to clear from their bottom lines.

In May, independent cash machine operator Cardpoint paid HBOS £75m for 816 of its cash machines - demonstrating the payoff six months later when it reported a 203 per cent increase in revenue.

The operator charges customers anything up to £1.75 per transaction in return for providing cash machines in more remote locations, such as petrol stations, currently dispenses more than £300m every month.

But Cardpoint chief executive Mark Mills argues that the growth in fee-charging ATMs has been purely consumer led.

'The vast majority of our customers repeat-use our service week in week out,' he told the committee.

Nationwide executive director Stuart Bernau warns that the growth in free ATMs is stagnant, and challenged the assumption that even though the number of fee-paying machines is rising, the volume of paid-for transactions is not.

'The suggestion that only five per cent of cash machine transactions will ever incur a fee is a misconception,' said Bernau. 'Experience from the US illustrates that it could go much higher.'

Tags:

reader comments

related articles

Cash machines

Fee-charging ATM operator sees revenues boom

Will its financial success further the spread of cash machines that charge 25 Nov 2004

 

MP calls for better controls over ATM charges

Concerns over sharp rise in the number of fee-charging cash machines 29 Oct 2004

today's top stories

Analysis: Will IE8 cause more problems than it solves?

Microsoft's new browser may lead to compatibility issues and affect online advertising 29 Aug 2008

CIO morale plummets as crunch hits

Fewer opportunities and less responsibility depress IT managers 27 Aug 2008

The pIT stop Q&A: Should packaged software users adopt SOA?

Our expert panel answer readers' questions 29 Aug 2008

Computing podcast 28 August 2008

CIO job satisfaction plummets, and why schools' IT spending is set to top £1bn 28 Aug 2008

The definitive guide to collaboration

Five key technologies and five best practice tips to improve your collaborative IT 28 Aug 2008

Advertisement

Newsletter signup

Sign up for our range of FREE newsletters:

Existing User

Newsletter user login:

Jobs

Job of the week

Job alerts

Sign up here

Find your next job here

Advertisement

White papers

Search white papers

Top categories

VPN, Extranet and Intranet Solutions

WAN/ LAN Solutions

Network Security

Interoperability-Connectivity

Grid/ Utility Computing

Latest poll

Would you recruit a student with an IT degree?

Would you recruit a student with an IT degree?

As IT student numbers plummet - would you recruit an IT graduate?

Previous poll results

Latest audio and video articles

A stressed CIOAudio

Computing podcast 28 August 2008

CIO job satisfaction plummets, and why schools' IT spending is set to top £1bn 28 Aug 2008

Bryan Glick video whiteboardVideo

The definitive guide to collaboration

Five key technologies and five best practice tips to improve your collaborative IT 28 Aug 2008

Latest in-depth articles

Myron HrycykAnalysis

General management skills are now as important as technical ability

A selection of leading chief information officers talk about what they see as the most important aspects of the role 28 Aug 2008

Internet Explorer logoAnalysis

Analysis: Will IE8 cause more problems than it solves?

Microsoft's new browser may lead to compatibility issues and affect online advertising 29 Aug 2008

Primary Navigation