Avis takes £30m hit on failed IT systems

ERP project scrapped following delays and high costs

Written by Daniel Thomas

Avis Europe has taken a hit of more than £30m after deciding to scrap its failed IT systems.

The car hire firm said, yesterday, that it would 'terminate development' of its enterprise resource planning (ERP) system, after encountering substantial delays and high costs from a number of 'fundamental problems with its design and implementation.'

Avis faces charges of between £28m and £31m after abandoning rhe planned ERP system, which was meant to be a key part of the company's restructuring project aimed at bringing savings by joining up disparate back-office functions.

'We are very disappointed that major IT parts of the project have incurred significant exceptional costs and will not deliver the anticipated benefits,' said Murray Hennessy, chief executive of Avis Europe plc.

'We have moved with urgency to review our back office and IT restructuring project. We felt it was right to take decisive action on the results of the review.'

Avis said it plans to pull the plug on the new project as soon as possible to avoid further costs.

Associated IT restructuring projects, including outsourcing, will also be significantly scaled down as a result, the company said.

But Avis assured customers business operations would not be disrupted by the decision, as the ERP systems have yet to be rolled out.

'Our existing systems continue to function as normal and there will be no impact on the Group's underlying operations.'

And the car rental firm will continue implement successful parts of the overall IT programme, focused on centralising back-office and administrative processes to Central Europe, he said.

'But we will halt immediately the parts of the project that are not going well or will no longer deliver a satisfactory return on investment,' said Hennessy.

What do you think? Email feedback@computing.co.uk

If you want to be first with the news, visit Computing every day.

Tags:

reader comments

related articles

 

related whitepapers

today's top stories

IT's stock is soaring at the LSE

London Stock Exchange IT chief David Lester explains to Angelica Mari how the integration of Borsa Italiana is keeping his team busy, despite the worsening economy 20 Nov 2008

Keeping IT in fashion

John Bovill has been hooked on retail since his early years as a fashion market trader. His industry knowledge is now helping him build a slick IT operation, reports Charlotte Moore 20 Nov 2008

Cutting-edge IT delivers the goods

Chief technology officer Jay Bregman explains how constant innovation is part and parcel of his strategy for delivering competitive advantage at eCourier 20 Nov 2008

Computing podcast: Europol's data sharing woes; credit card protection at Cotton Traders

The pan-European fight against organised crime is undermined by lax data sharing arrangements; and Cotton Traders enhances its credit card protection 20 Nov 2008

Keeping IT on track

Catherine Doran, winner of Computing’s IT Leader of the Year award, tells Angelica Mari of her determination to drive on with technology-led transformation at Network Rail despite uncertainty over funding 19 Nov 2008

Advertisement

Newsletter signup

Sign up for our range of FREE newsletters:

Existing User

Newsletter user login:

Advertisement

Jobs

Related jobs

Job of the week

Job alerts

Sign up here

Find your next job

IT Salary Checker

Check salary here

Advertisement

White papers

Search white papers

Top categories

VPN, Extranet and Intranet Solutions

WAN/ LAN Solutions

Network Security

Interoperability-Connectivity

Grid/ Utility Computing

Latest poll

Will attempts to rebrand IT as a "cool" choice of profession increase the number of IT graduates?

Will attempts to rebrand IT as a "cool" choice of profession increase the number of IT graduates?

Can brand building reverse a decline in IT graduate numbers?

Previous poll results

Latest audio and video articles

Video

The definitive guide to converged communications

Five key trends and five best practice tips to help you improve your corporate communications 20 Nov 2008

PodcastAudio

Computing podcast: Europol's data sharing woes; credit card protection at Cotton Traders

The pan-European fight against organised crime is undermined by lax data sharing arrangements; and Cotton Traders enhances its credit card protection 20 Nov 2008

Latest in-depth articles

StarFeatures

Retaining the stars of IT

Jim Mortleman investigates the innovative techniques IT leaders are using to hang on to their star performers 20 Nov 2008

Dave BaileyComment

Clouds darken outlook for Vista's successor

Windows 7 looks like being an improvement on Vista, but economic and environmental concerns may mean few enterprises will rush to adopt it 20 Nov 2008

Advertisement

Primary Navigation