GPRS forces telcos to rethink billing

Operators obliged to redesign pricing strategies

Written by Chris Green, Computing

Mobile networks are updating their billing infrastructures or introducing new ones to meet the demands of general packet radio service (GPRS).

Operators have been forced to rethink their pricing strategies as charges based on the length of a call are replaced by those based on the amount of data transferred, and by micro-payments for goods and services.

A report published this week by researcher Analysis said that some networks have opted to modify existing mechanisms to reduce costs, but that several have chosen new systems which will allow them to exploit opportunities offered by GPRS and third-generation services.

"As operators launch GPRS and experiment with a range of services and pricing options, they are demanding far greater functionality and flexibility from their billing and customer care systems," said report author Katrina Bond.

She added that mobile operators require systems that are capable of charging for a wide range of events and types of content. They also need to consider revenue sharing and billing on behalf of third-party content providers and mobile virtual network operators.

The latter have already begun to emerge on existing GSM mobile networks from the likes of Virgin, Carphone Warehouse, British Gas and Sainsbury's. Each has its own branding and customer service, but the backbone is provided by one of the four major networks.

This trend is creating demand for mobile companies to bill at different rates for both their own customers and those of the virtual network, a move for which existing telecoms and data billing systems were simply not designed.

Tags:

reader comments

related articles

Orange pulps GPRS deadline

Poor quality handsets blamed for the delay 31 Oct 2001

 

3G is at least three years away

Motorola boss praised for coming clean on 3G delays 29 Oct 2001

Nokia readies new 'wonder phone'

All singing, all dancing handset promises mobile entertainment 11 Oct 2001

UK leads world in digital TV take up

Brits benefit from low-cost tech services 12 Dec 2007

Virgin Media warns 800 file-sharers

First of 'thousands' of letters reach users 04 Jul 2008

Google’s Android basks in Mobile World Congress spotlight

Search deals were made, and ended, in Barcelona while vendors showed off new mobile tech 14 Feb 2008

today's top stories

10 things we love or hate about Google

Happy birthday to Google - but what are your likes and dislikes about the 10-year old company? 08 Sep 2008

The industry view - the Intellect blog

Sex and power - gender issues in the IT profession: Read the latest blog entry 08 Sep 2008

Analysis: The true cost of printing

Organisations need to get a better sense of how much they spend on printing before finding ways to reduce it 05 Sep 2008

Computing podcast 4 September 2008

Find out what Michael Dell told Computing, and listen to our take on the latest browser wars 04 Sep 2008

Looking to the future - exclusive Michael Dell interview

Dell's chief executive talks to Computing about the way the company continues to adapt to major changes in the industry 04 Sep 2008

Advertisement

Newsletter signup

Sign up for our range of FREE newsletters:

Existing User

Newsletter user login:

Jobs

Related jobs

Job of the week

Job alerts

Sign up here

Find your next job

Advertisement

White papers

Search white papers

Top categories

VPN, Extranet and Intranet Solutions

WAN/ LAN Solutions

Network Security

Interoperability-Connectivity

Grid/ Utility Computing

Latest poll

Would you use a mobile phone as an alternative to cash?

Would you use a mobile phone as an alternative to cash?

When mobile phones include inbuilt payment technology - would you use one instead of cash?

Previous poll results

Latest audio and video articles

BlackBerry BoldVideo

Video Review: BlackBerry Bold

Technology editor Daniel Robinson takes a hands-on look at the latest device from Research in Motion 01 Sep 2008

Podcast imageAudio

Computing podcast 4 September 2008

Find out what Michael Dell told Computing, and listen to our take on the latest browser wars 04 Sep 2008

Latest in-depth articles

A meetingAnalysis

Turning adversity into an advantage

IT chiefs under pressure to make cost cuts can turn the situation to their benefit 04 Sep 2008

CloudAnalysis

How to introduce cloud computing into your organisation

Best practice advice from Forrester Research 04 Sep 2008

Primary Navigation