Nigel Jones
Data security lessons must be learnt

Have lessons of last year's HMRC fiasco sunk in?

Safeguarding privacy requires a good understanding of both technology and human psychology, says Nigel Jones

Written by Nigel Jones

This month marks the anniversary of the loss of more than 25 million citizens’ personal data by HM Revenue & Customs, and worryingly, we continue to hear of data losses.

So what can be done to safeguard our valuable data? First, we can use technology more effectively to protect our systems. Second, we must be more vigilant when managing sensitive data.

Our research has found that privacy requirements must be fed in at four stages of system design ­ initiation, planning, execution and system decommissioning.

At project initiation, the designer discovers what sensitive data may be involved, introduced or addressed by the project. The planning stage then enables IT leaders to develop detailed requirements. During the execution phase, the project owner should sign off any privacy-related issues before the work goes live. Privacy must finally be addressed at system decommissioning ­ this involves secure deletion of data from computer media before disposal, or destruction of paper records before vacating buildings.

Nevertheless, even the most sophisticated software-engineered security system can be seriously undermined and the cause is human beings. If people realised the financial value of their personal information on the black market is more valuable than, say, their computer, they would be more careful.

I see privacy violation in the workplace as well. In fact, leading IT economists have found that computer security systems often fail because people who maintain them lack the drive to keep systems up to speed. In this situation, managers must play an important role through their liaison with staff.

I see safeguarding privacy as striking a balance between using technologies, educating people about the true value of their data, and employing common sense. Let’s not mark another significant data loss anniversary this time next year.

Nigel Jones is the director of the cyber security at business group the Knowledge Transfer Network

reader comments

related articles

A USB stickSecurity

Data losses hit 280 million people

Sixty million are the victim of hacking while the rest are accidental, says KPMG study 07 Nov 2008

 

176 government data breaches took place in the last year

Public sector beats private sector by more than two to one in reported security incidents 29 Oct 2008

MPs slam MoD loss of 1.7 million records

And government warns that more losses could yet be uncovered 14 Oct 2008

Exclusive: BSkyB employee data stolen

Deloitte laptop contained names and dates of birth of broadcaster's pension plan members 09 Oct 2008

MI5 palmtop stolen from open window

Device believed to contain information on terrorism was encrypted 03 Oct 2008

Second-hand gadgets pose data security risk

Sensitive information left on mobile devices could be used by criminals 25 Sep 2008

Infosec 2009: Better incentives required to stop data loss

Panel discussion highlights confusion, laxity and a lack of co-ordination 29 Apr 2009

Camden PCT falls foul of ICO for breaches of Data Protection Act

Details of thousands of patients left on obsolete computers 24 Mar 2009

related whitepapers

today's top stories

How to maximise the value of your IT networking investment

A panel of experts discuss networking strategies that deliver real value to business 03 Jul 2009

Habitat gets a web site makeover

The furniture retailer is revamping its online presence to provide a fully transactional web site. CIO Jacques Dekock explains why 02 Jul 2009

Government aims to bolster UK's cyber defences

Is the UK’s first national cyber security strategy up to the task of co-ordinating the country’s response to digital threats? Computing investigates 02 Jul 2009

Focus resources on what really matters

IT has become too caught up in the drive for efficiency, at the expense of business success 02 Jul 2009

From tracks man to tax man

Phil Pavitt, outgoing chief information officer for Transport for London, talks to Rosalie Marshall about the lessons he will take to his new role at HMRC 02 Jul 2009

Advertisement

Newsletter signup

Sign up for our range of FREE newsletters:

More available - click 'submit' to view

Existing User

Newsletter user login:

Advertisement

Jobs

Related jobs

Job of the week

Job alerts

Sign up here

Find your next job

IT Salary Checker

Check salary here

Advertisement

White papers

Search white papers

Top categories

VPN, Extranet and Intranet Solutions

WAN/ LAN Solutions

Network Security

Interoperability-Connectivity

Grid/ Utility Computing

Latest poll

Would you use social networking sites to look for a job?

Would you use social networking sites to look for a job?

Tell us what you think about job hunting through LinkedIn, Facebook, Twitter etc

View poll results

Latest audio and video articles

network cablesVideo

How to maximise the value of your IT networking investment

A panel of experts discuss networking strategies that deliver real value to business 03 Jul 2009

green footprintsVideo

How to manage enterprise energy use - and the role IT can play

A panel of experts explore how firms can get to grips with their carbon footprint and make smarter use of energy 01 Jul 2009

Latest in-depth articles

Phil PavittAnalysis

From tracks man to tax man

Phil Pavitt, outgoing chief information officer for Transport for London, talks to Rosalie Marshall about the lessons he will take to his new role at HMRC 02 Jul 2009

UPS worker making a deliveryAnalysis

Global standardisation delivers benefits at UPS

Delivery giant sees benefits of central IT solution 02 Jul 2009

Advertisement

Primary Navigation