School IT
Pupil and teacher files may not be safe

Secondary schools fail off-site backup test

Many do not replicate pupil and teacher files in accordance with Becta rules

Written by Martin Courtney

Many secondary schools are failing to heed rules on information storage set out by government agency Becta by not keeping off site backups of their data.

A survey of 108 secondary school network managers was published this week by RM Data Solutions, a company which specialises in providing consultancy and IT services to the education sector.

It found that the average secondary school will see demand for data storage capacity increase by 75 per cent, from 2TB currently to 3.5TB by 2012, putting considerable strain on storage resources.

And 33 per cent of those questioned in the survey said they have yet to implement written backup and disaster recovery strategies, despite Becta rules insisting that data be replicated off site.

“The focus of this research was on the storage side, but what came out was that schools are mixed when it comes to backup,” said Jon Gould, product manager for hardware solutions at RM Education.

“Becta has guidelines on backup that have not been refreshed for around five years, and it is generally thought that they need updating. Lots of schools do not know about those guidelines - which insist that a copy of the data is taken off site in case the school burns down - and are not abiding by them.”

Becta (formerly the British Educational Communications and Technology Agency) promotes the use of IT in learning.

Many of its backup guidelines are exactly that, but they also insist that " institutions shall have a backup strategy that includes details of what is backed up, the frequency of backup, storage of backup media (on and off site) and recovery procedures the personal responsible for backing up data." They should also "implement the Framework for ICT Technical Support Operations Management (FITS OM)."

“Off-site backup is specifically mentioned as something that schools must do, whereas the rest are just guidelines,” said Gould.

“Schools are making a valiant attempt at it ... student records should have a much higher level of control and requirement for disaster recovery as the information is highly sensitive, is mission-critical to the work of the education institution and needs to persist and be immediately available over a longer period of time.” said Nicole Engelbert, practice leader for technology industries at research company Ovum.

When asked about the frequency of network backups, 36 per cent of those polled by RM Data Solutions said they back up every day, 56 per cent every weekday and seven per cent every week. Becta recommends that school data is backed up once a day, and database transactions twice a day.

Many service providers offer hosted off-site backup facilities for secondary schools, including RedStor which manages a remote backup for secondary schools (RBUSS) service for Devon’s Schools Management Information Systems (ScoMIS) unit.

ScoMIS provides ICT services to around 376 schools in the county, and was keen to offload data backups of curriculum and administrative data within those schools to a third party that could ensure compliance with the Becta framework.

“In partnership with RedStor, we have been able to offer schools a reliable service that takes responsibility and worry out of ensuring that data is secure, and quickly rebuilds file server configurations and restores data in the event of a disaster,” said ScoMIS technical support manager Steve Selway in a statement.

Engelbert says outsourcing data storage and security to third-party providers makes sense for many educational institutions, not least because of cost issues that may prevent them from investing in the right technology and services, and problems with hiring and retaining IT staff with the right technical expertise. Plus, established vendors are able to provide a higher-level of service at a lower cost than if institutions tried to take it on themselves.

“Storage and data security is the business of these vendors and thus they have developed expertise in these areas at a level that educators could never reasonably replicate,” she said. “Moreover, outsourcing these tasks allows education institutions to focus their energies and resources on what they do best - teaching and learning.”

Becta was unavailable for comment. A pocket guide to the FITS OM is available here: http://foi.becta.org.uk/display.cfm?resID=25960 &CFID=6146536& CFTOKEN=48cc2ac3c1da8976-2B4D348B-FDCF-7AE1-5972971E9A3970BB

Student and teacher files, databases, curriculum software and increasingly multimedia audio and video files used in new learning techniques will drive data storage expansion in schools in the coming years.

“The worrying thing is the rate of data storage growth, because many schools do not have the infrastructure to deal with it, while IT budgets are often constrained” said Gould.

“Educational institutions will have a unique challenge with managing the coming surge in demand for and uptake of lecture-capture solutions, for example,” said Engelbert. “While listening to the audio portion of your class on your iPod Nano is nice, watching it in full video on your iPhone is even better. Storing all of this rich content will undoubtedly be a challenge to those who are committed to doing it themselves.”

Implementation of virtual learning environments (VLE), essentially portals to online educational content for pupils, teachers and parents, may worsen those data security risks though the impact on data storage capacity is harder to predict.

  • Have your say
  • Send to a friend
  • Print this
  • Share

reader comments

related articles

Technology in the classroomInternet

Becta launches schools technology charter

Agency plans to introduce IT across the entire curriculum 15 Jan 2009

 

Suppliers sought for PC rollout to special needs children

Becta contract worth up to £78m to support government's Home Access Programme 26 Aug 2009

related whitepapers

today's top stories

Police hunt for moles with security software

Lancashire Constabulary to monitor data input of 7,000 staff in bid to prevent intelligence leaks 09 Feb 2010

PaperlinX outsources IT and comms to Bull and BT

Paper company spends €22m on five-year deal for desktop management, helpdesk and datacentre services 05 Feb 2010

Social tools take KM to a new level

Technology expert David Tebbutt explains how – and why – organisations should integrate social networking tools into their knowledge management strategy 02 Feb 2010

EDS court defeat puts vendors on their guard

BSkyB’s victory in a long-running court case against EDS has serious implications for the IT industry 02 Feb 2010

Law firm monitors web traffic violations

Bucks declining global security appliance sales with unified threat management (UTM) platform deployment 01 Feb 2010

Advertisement

Security: The New Face of Intrusion Prevention
An outline of traditional IPS functionality, modern developments and how IPS can be deployed easily.

UK businesses’ attitudes to Cloud Computing revealed

Features results from a survey of over 200 Computing readers.

Advertisement

Keep up to date with the latest products, services and technologies from the world's leading IT companies; ITHound.com brings you over 6,000 white papers, case studies and analyst reports.

Advertisement

Newsletter signup

Sign up for our range of FREE newsletters:

More available - click 'submit' to view

Existing User

Newsletter user login:

Jobs

Related jobs

Job of the week

Job alerts

Sign up here

Find your next job

IT Salary Checker

Check salary here

Advertisement

Latest poll

Internet Explorer 6

Internet Explorer 6

Following recent concerns about the security of Internet Explorer 6 are you planning to phase it out?

View poll results

Latest audio and video articles

Tony McAlisterVideo

Video Q&A: Tony McAlister, CTO, Betfair - Part one

On changing the skills development strategy at the online gambling firm - part one of a two-part video interview 05 Nov 2009

Video

Nokia shows upcoming handset technologies

Mobile phone features of tomorrow take the stage 21 Oct 2009

Latest in-depth articles

Analysis

Police hunt for moles with security software

Lancashire Constabulary to monitor data input of 7,000 staff in bid to prevent intelligence leaks 09 Feb 2010

Businessman with eye patch, dagger and tie round head, sitting at laptopFeatures

Are you sure you're not a pirate?

It is alarmingly easy for an IT leader to unwittingly exceed the scope of a software licence, and the chances of being caught out have never been greater, as technology lawyers Mark Weston and Paul Gershlick explain 09 Feb 2010

Primary Navigation