Islington Town Hall
Budgetary constraints pushed Islington Council to review open-source document management

Public sector open-source policy: fit for purpose?

Public sector open-source deployments are fine in theory, but flawed in practice

Written by Dave Bailey

As the UK's budget deficit spirals into uncharted territory – some scenarios estimate it at nearly 60 per cent of UK GDP – the pressure to cut public sector spending seems unstoppable.

The public sector is the UK's biggest buyer of IT and services, so it is natural for this to be the area where politicians look for significant cost savings. And one primary area is software licensing costs.

In February, the government re-launched its policy whereby public sector organisations evaluate open-source software on a par with proprietary software.

At a recent roundtable, public sector organisations, open-source software vendors and analysts discussed the problems of rolling out open-source applications.

Laurent Lachal, research director for open source at Ovum, said the UK government's use of open-source software started warily, similar to the situation in the US, but, unlike the US, didn't catch on until very recently.

"The 2004 paper was launched saying that open source should be used more, but was ignored by the entire sector and the government had to re-launch [in February this year] with a new paper," Lachal said.

Tom Watson MP, at the time the minister for digital engagement, said the reason behind the document's re-launch was to increase the pace of open-source adoption in the public sector.

That increased pace, "to ensure that open-source products are fully and fairly considered throughout government IT", would, said Watson, "ensure that we specify our requirements and publish our data in terms of open standards, and that we seek the same degree of flexibility in our commercial relationships with proprietary software suppliers as are inherent in the open-source world."

Ingres executive vice president of worldwide operations Steve Shine pointed to the recent declaration by the government of Hungary on how it would spend £19m specifically on open-source packages out of about £80m – although half of the budget would still be used for Microsoft packages.

"I don't think ring-fencing a specific amount [for open source] is the right way to do it – when I think of the UK's re-written commitment to open source, I maintain that it is one of the best-written policies out there. The challenge is policing it," he said.

Shine maintains that UK policy is not really an open-source policy. "It's primarily open standards, which means if you use a high-end database and adopt open standards, if you don't like what the vendor does, it is a relatively low-cost effort to replace that database with another vendor’s."

Simon Field, CTO at the Office of National Statistics, agreed that the key is open standards rather than open source. "It all depends on whether you have a political agenda that says you need open source because its open source, or whether you believe that open source will tend to produce better software.

"There's a Darwinian nature to open source which means that if it isn't any good, nobody will use it and it will die, or it will find its niche and thrive, " Field added.

So what are the barriers that prevent deployment of open-source software? Field said it was rarely the IT people but business users. A business buying software wants a piece of paper guaranteeing support and surety, said Field.

"Open source has been successful where comfort factors such as that have been put around the offering, giving business users a feeling of security," he added.

Shine said that over the past six to eight months Ingres has tracked more than a dozen tenders. "However, not one of the tenders reflects the [open-source] policy. There's a disconnect that is not malevolent, it's just that there is no enforcement at all."

Islington Council CIO Jeremy Tuck said that having an open-source policy has not affected the way in which local authorities procure. "There is no real intent, even though the Office of Government Commerce has said it will consider open source."

Tuck pointed to Islington Council's deployment of a document management system. "We simply could not have rolled out a Documentum-type system to 4,000 users in the way we wanted to do it. Documentum would have cost us about £450 per seat, giving us a real licensing concern."

Tuck said that taking into account annual support costs of about £65 per seat, the council had to take a different approach simply because of financial considerations. "If you look at any of the authorities that have rolled out a records management system, the actual amount of users is very small. You have to look at those [licensing and support] costs."

Another issue for public sector organisations thinking of rolling out open-source packages is support. Tuck explained that although large open-source packages such as Red Hat's enterprise stack are quite successful because they are well supported, it is the open-source application layer support that needs addressing. "It's about what support network exists, and there seems to be a support gap," he said.

Bloor Research analyst David Norfolk concurred. "Open source is great, but buying, for example, JBoss, which is well supported and industrial strength, is not the same as going into a less well-supported open-source project."

Asked whether the support network was significantly better for proprietary software, for example from Microsoft, Tuck said there were courses for project managers on how to implement SharePoint architectures. "That level of support is really quite powerful. That is the reality of the market. Remember, there are also lots of Microsoft gold system integrators out there."

  • Have your say
  • Send to a friend
  • Print this
  • Share

Tags:

reader comments

related articles

Open source leader Red HatManagement

Red Hat revenue up 12 per cent

Open source leader shows strong subscription revenue growth 24 Sep 2009

 

IBM issues a ban on Microsoft Office

Big Blue's workforce told to switch to Lotus Symphony 14 Sep 2009

Brent Council relies on Google

London borough installs internet search appliances to improve access to web resources 14 Sep 2009

Review: Ubuntu 9.04

The latest version of the free Linux operating system boasts a number of welcome additions 24 Aug 2009

Ingres speeds up business software with VectorWise

New database engine can accelerate data processing by a factor of 10 29 Jul 2009

Doubts raised over Microsoft GPL release

Commitment to open source less enthusiastic than first thought 24 Jul 2009

Budget cuts hit government IT agenda

Shared services initiative may be catalyst for job losses, argue local authority CIOs 08 Jul 2009

Ingres chief bemoans UK's open-source reluctance

Software is proven and ready for the enterprise, claims Roger Burkhardt 30 Sep 2009

Election special: Tories shed light on tech plans

V3.co.uk speaks to shadow culture secretary Jeremy Hunt about open source, NHS IT and broadband for all 26 Apr 2010

Large VARs add open source to armoury

Interactive Ideas claims open source is finally being taken seriously in the channel after posting a 45 per cent sales leap 07 Jun 2010

related white papers

today's top stories

Implementing cloud computing

UK firms are looking for on-demand, pay-as-you-go IT services, applications and infrastructure, writes Martin Courtney 08 Sep 2010

When business brains turn to crime

Cyber criminals are far better organised and more sophisticated than most legitimate e-commerce operations, writes Stuart Sumner 08 Sep 2010

Copyright agreement draft leaked again

ACTA workings published after Washington DC negotiating round 07 Sep 2010

Lloyd's Of London takes Facebook to the board

Peter Hambling, CIO of Lloyd’s of London, the venerable insurer, has made Facebook a priority for customer communications that required board approval.... 07 Sep 2010

Genuinely intuitive technology is years away

If the aim of technology is to simplify our lives, then it has failed 07 Sep 2010

Advertisement

Best practices to secure and protect backup data
Exploding the myths about data security and backup encryption

Using data integration to drive down costs and increase profits
This paper outlines why data integration is an important weapon in an enterprise’s competitive arsenal

Advertisement

Citrix

Keep up to date with the latest products, services and technologies from the world's leading IT companies; IThound.com brings you thousands of white papers, case studies and analyst reports.

Advertisement

Newsletter signup

Sign up for our range of FREE newsletters:

More available - click 'submit' to view

Existing User

Newsletter user login:

Jobs

Related jobs

Job of the week

Job alerts

Sign up here

Find your next job

IT Salary Checker

Check salary here

Advertisement

Latest poll

The Chinese Market

The Chinese Market

Is your company considering expansion into the Chinese market?

View poll results

Latest audio and video articles

A microphoneAudio

Computing Podcast: Tech Talk episode 5

Join Tech Talk for an overview of the week's top IT stories, and a debate on IT self-service. Will it provide value? 27 Aug 2010

A microphoneAudio

Computing podcast: Tech Talk episode 4

Join Tech Talk for an overview of the week's top IT stories, and a debate on IT skills. Is the UK slipping behind? 20 Aug 2010

Latest in-depth articles

Clouds reflected in office blockFeatures

Implementing cloud computing

UK firms are looking for on-demand, pay-as-you-go IT services, applications and infrastructure, writes Martin Courtney 08 Sep 2010

Dale VileFeatures

Defining cloud computing

Making sense of what cloud means to your business involves evaluating the options and clarifying the benefits you expect from its implementation, writes Dale Vile 08 Sep 2010

Primary Navigation