Men using mobile phones
CIOs are restless due to lack of challenge

CIO morale plummets as crunch hits

Fewer opportunities and less responsibility depress IT managers

Written by Janie Davies

Chief information officers (CIOs) and IT directors feel they are being denied job satisfaction as an increasing number doubt that their role is becoming more strategic and economic concerns dampen transformation plans, according to research.

But dim prospects across the whole sector could provide a deterrent for senior IT staff who are thinking about moving jobs, as temptation lessens, according to recruitment firm Harvey Nash, which conducted the survey of more than 360 senior IT professionals.

Almost three quarters (73 per cent) of IT leaders think they should be board members, but only 34 per cent actually are, and 21 per cent have no opportunity for strategic input, according to the research.

Some 36 per cent of CIOs now report to their chief executive, compared with 58 per cent in 2002, and 45 per cent in 2005. Last year the figure was 35 per cent, down from 36 per cent in 2006. And only 57 per cent of respondents said they thought that the role of an IT leader was becoming more strategic, compared with 62 per cent in 2007 and 76 per cent in 2006.

This is to be expected under the current economic conditions, as ambitious transformation takes a backseat, said Matt Smith, director of UK regions at Harvey Nash.

“It is very much down to the economic climate, as the strategic importance of IT is linked to business,” he said.

“If business leaders are feeling bullish, they will invest in significant transformation projects. But directors and chief executives will not necessarily be shelling out on strategic transformation at the moment.”

Only seven per cent of respondents to the Harvey Nash survey said that they would not consider alternative roles, while 21 per cent are watching the market. Some 43 per cent would take a call from a head hunter and 29 per cent are actively making applications for other jobs.

Fewer than three quarters (74 per cent) of respondents said they find their job fulfilling, compared with 84 per cent two years ago, and a quarter said their role was not fulfilling, compared with only 17 per cent in 2006.

There remains a high business demand for innovation. This year 83 per cent of IT leaders said their business colleagues expected them to deliver innovation compared with 84 per cent last year.

However, the frequency of innovation and relative success has not improved. This year, 21 per cent of IT leaders claimed to be very successful, compared with 22 per cent last year. The percentage of those claiming to innovate frequently ­ – a key indicator of success ­ – has dropped from 32 per cent to 25 per cent.

How CIOs perceive IT’s relationship with business varies.

  • Seventy one per cent of IT leaders said their business suffers from a skills shortage and 61 per cent said this causes some, or significant, impact.
  • Seventy four per cent said communication was an essential skill for an IT leader to have, while 70 per cent cited leadership skills and 69 per cent chose influencing skills.
  • IT skills did not make it into the top 10 and were cited as essential by only 22 per cent of respondents, ranking thirteenth out of 14 skills.
  • More than half (54 per cent) said that their IT function did not effectively increase business revenue and 28 per cent do not believe that IT systems are regarded by the business as a value-added component.

But Smith said a lack of opportunity can offset the risk of high turnover of senior IT staff, as CIOs say the ability to make decisions is key to their job satisfaction.

According to the Harvey Nash survey, the top two factors to look for in an alternative role were greater involvement with overall strategy, and new challenges. These combined were cited by 63 per cent of survey respondents.

“Senior stakeholders are now less confident about making a move to another company,” said Smith.

“New challenges are not as thick on the ground now and there is less opportunity for finding a challenging role somewhere else.”

Key business issues

What are the key issues that company boards are looking for technology to address?

  • Entry to new markets 40%
  • Developing new products 41%
  • Innovation 51%
  • Improving price competitiveness 39%
  • Enhancing operational efficiency 76%
  • Responding to globalisation 23%
  • Have your say
  • Send to a friend
  • Print this
  • Share

reader comments

related articles

NotesManagement

IT workers will not tolerate disappointing pay rises

The IT industry is facing tough challenges as workers consider leaving if pay rises aren't satisfactory 19 Aug 2008

 

General management skills are now as important as technical ability

A selection of leading chief information officers talk about what they see as the most important aspects of the role 28 Aug 2008

Mid-level staff command highest pay rises

Skills shortage pushes up salaries for support and technical staff 26 Aug 2008

Apprentices can fill the skills gap

Training young people has benefits for employers as well as instilling staff loyalty and motivation, says David Way 21 Aug 2008

Outsourcing hits entry level wages

Junior IT jobs have been pushed down by outsourcing, but a rise in Indian salaries is imminent, says ATSCo 21 May 2008

IT executives seek pastures new

New research shows nearly 200 IT executives left the UK to find employment abroad last year 14 Aug 2008

Lack of healthcare expertise of new NHS IT bosses may cause problems

Experience in running large projects may not be enough, says analyst 13 Aug 2008

UK tops global pessimism charts

KPMG figures claim UK firms expect recovery later than global counterparts 04 Jun 2009

Businesses hail IT's role in weathering the recession

Investment in technology is a key priority for UK companies, says study 04 Nov 2009

UK leads the world in IT innovation and green issues

Survey says UK IT professionals are using 41 per cent of their budgets to innovate 24 Jun 2009

related whitepapers

today's top stories

Police hunt for moles with security software

Lancashire Constabulary to monitor data input of 7,000 staff in bid to prevent intelligence leaks 09 Feb 2010

PaperlinX outsources IT and comms to Bull and BT

Paper company spends €22m on five-year deal for desktop management, helpdesk and datacentre services 05 Feb 2010

Social tools take KM to a new level

Technology expert David Tebbutt explains how – and why – organisations should integrate social networking tools into their knowledge management strategy 02 Feb 2010

EDS court defeat puts vendors on their guard

BSkyB’s victory in a long-running court case against EDS has serious implications for the IT industry 02 Feb 2010

Law firm monitors web traffic violations

Bucks declining global security appliance sales with unified threat management (UTM) platform deployment 01 Feb 2010

Advertisement

Security: The New Face of Intrusion Prevention
An outline of traditional IPS functionality, modern developments and how IPS can be deployed easily.

UK businesses’ attitudes to Cloud Computing revealed

Features results from a survey of over 200 Computing readers.

Advertisement

Keep up to date with the latest products, services and technologies from the world's leading IT companies; ITHound.com brings you over 6,000 white papers, case studies and analyst reports.

Advertisement

Newsletter signup

Sign up for our range of FREE newsletters:

More available - click 'submit' to view

Existing User

Newsletter user login:

Jobs

Related jobs

Job of the week

Job alerts

Sign up here

Find your next job

IT Salary Checker

Check salary here

Advertisement

Latest poll

Internet Explorer 6

Internet Explorer 6

Following recent concerns about the security of Internet Explorer 6 are you planning to phase it out?

View poll results

Latest audio and video articles

Tony McAlisterVideo

Video Q&A: Tony McAlister, CTO, Betfair - Part one

On changing the skills development strategy at the online gambling firm - part one of a two-part video interview 05 Nov 2009

Video

Nokia shows upcoming handset technologies

Mobile phone features of tomorrow take the stage 21 Oct 2009

Latest in-depth articles

Analysis

Police hunt for moles with security software

Lancashire Constabulary to monitor data input of 7,000 staff in bid to prevent intelligence leaks 09 Feb 2010

Businessman with eye patch, dagger and tie round head, sitting at laptopFeatures

Are you sure you're not a pirate?

It is alarmingly easy for an IT leader to unwittingly exceed the scope of a software licence, and the chances of being caught out have never been greater, as technology lawyers Mark Weston and Paul Gershlick explain 09 Feb 2010

Primary Navigation