Computing comment logo
Ill-informed parallels are as reductive as they are absurd

We must all learn from data debacle

Individuals will need to take more informed control of their personal information

Written by Computing

There is no doubt that the government should be ashamed of itself.

Regardless of the chancellor’s claim that procedures were not followed, the HMRC lost disks affair is inexcusable at every level. Unencrypted data? Wholesale downloading of databases? Uncontrolled access by junior staff? Each question is more staggering than the last.

But, however tempting, one department’s shambles must not be allowed to turn into a kneejerk reaction against technology.

There are clearly lessons to be learned.

Data handling practices in public and private organisations alike must be more transparent and subject to greater scrutiny.

And even the general public has responsibilities. As digital data sources mushroom, individuals will need to take more informed control of their personal information.

Better information sharing has major benefits ­cutting costs, speeding up glacial bureaucracy, avoiding duplication ­ and it is critical to the joined-up services that the government is so often criticised for not providing.

Interestingly, at the House of Commons Home Affairs committee hearing on the “surveillance society” last week, much of MPs’ censure was for too few joined-up systems, rather than too many.

There are dangers. And we must take them seriously. Though the extension of the Information Commissioner’s powers announced by the prime minister last week is to be welcomed, the changes do not go far enough. To focus minds proportionately, data protection violations should be made a criminal offence.

But ill-informed parallels between the HMRC affair and every other public sector IT scheme are unconstructive. And the unthinking assumption that government databases are an unalloyed danger is as reductive as it is absurd.

To echo Alistair Darling, the lost disks are indeed “an extremely serious failure”. But they should be used as a guide to the issues that need attention, rather than as an excuse to pretend that we either can, or want to, avoid progress.

  • Have your say
  • Send to a friend
  • Print this
  • Share

reader comments

related articles

 

Has HMRC got accountants in its sights?

Profession may be next target of an HMRC amnesty after the taxman announces its Tax Health Plan aimed at medics 21 Jan 2010

Snooping laws used 1,400 times a day

Figures show a 44 per cent rise in requests for communication over two years 10 Aug 2009

HMRC may probe MPs' expenses

MPs and ministers believed to have ‘flipped’ addresses and then disclosed them as second homes to parliamentary authorities while telling the taxman they were their main addresses, now risk investigation 14 May 2009

related whitepapers

today's top stories

Face facts: social media is the future

No organisation can afford to ignore the way business communications are changing 18 Mar 2010

Is the data watchdog about to pounce?

Experts believe the Information Commissioner’s Office is itching to use its new power to impose hefty fines for data breaches. Martin Courtney reports 18 Mar 2010

Lloyd’s of London gears up for regulation

CIO Peter Hambling tells Angelica Mari about how the insurance market has updated its IT infrastructure to comply with new regulations 18 Mar 2010

Protests greet new Digital Economy Bill amendment

ISPs, digital rights groups and Liberal Democrat supporters cry foul 05 Mar 2010

IT Leaders' Forum in association with IBM

A unique opportunity to hear from expert speakers and engage in a debate about the future of the CIO job function 29 Jan 2010

Advertisement

Keys to successful Service‐Oriented Architecture implementation

This white paper explores best practices and general design patterns for service oriented architecture (SOA).

The Roadmap to IT Maturity — Matching Strategy to Infrastructure for Business Success

This paper defines a roadmap for matching infrastructure strategy to business success.

Advertisement

Keep up to date with the latest products, services and technologies from the world's leading IT companies; ITHound.com brings you over 6,000 white papers, case studies and analyst reports.

Advertisement

Newsletter signup

Sign up for our range of FREE newsletters:

More available - click 'submit' to view

Existing User

Newsletter user login:

Jobs

Related jobs

Job of the week

Job alerts

Sign up here

Find your next job

IT Salary Checker

Check salary here

Advertisement

Latest poll

NHS centralised data

NHS centralised data

Do you think the NHS can be trusted to safely look after personal data electronically?

View poll results

Latest audio and video articles

Video

HP unveils S Series notebooks

'Prosumer' line overhauled 01 Mar 2010

Web Seminar Listings

Preparing for enterprise-scale Windows 7 migration

The web seminar on 18 Feb will discuss how Windows 7 migration can increase IT efficiency in large enterprises, freeing up budgetary and personnel resources to focus on business innovation. Our panel of experts will examine the strategies, tools and services IT leaders can use to migrate successfully and reap the rewards of increased efficiency. 19 Feb 2010

Latest in-depth articles

Smiths Group CIO Brian JonesAnalysis

Q&A: Brian Jones, CIO, Smiths Group

How should conglomerates be looking at the new IT technologies coming through? Brian Jones explains. 19 Mar 2010

Analysis

What security strategy should enterprises adopt after the recession?

Act now to put your your firm on higher growth path advise CISOs 19 Mar 2010

Primary Navigation