Spread your wings

Mark Samuels says that successful change will come down to a case of transformation in the business and the individual

Written by Mark Samuels

The butterfly on the cover of this month’s Computing Business is a strong visual metaphor for the challenges facing the contemporary chief information officer (CIO).

After all, modern technology leadership is all about successful transformation. Whether it is business processes or technology implementation, CIOs are expected to lead change management projects that will benefit the business.

Like the metamorphosis of the butterfly, many IT projects will involve several stages of progression, such as re-engineering, restructuring and cultural change.

But unlike the butterfly – which passes from egg to caterpillar and pupa, before becoming a winged adult – the result of change management initiatives is often less than spectacular.

Despite the concept of managing change having been around for almost 80 years, up to 70 per cent of projects still fail.

So, what is going wrong? Why is transformation such a tricky task for the IT organisation and the business at large?

This month’s cover feature highlights a host of reasons: think of your problematic change management projects, pick and mix the relevant factors – and think about what you could improve next time.

First, transformation is about looking after your people, not looking after your technology. Building trust among your team requires honesty – and that means ensuring everyone in the team is cared for, from developers to board members.

The key to successful change management, meanwhile, is preparation. Do not concentrate on quick wins at the expense of getting the processes right.

Finally, take your eyes off the butterfly and take a long, hard look at yourself. Are you really cut out to be a change manager?

The role of the CIO is rapidly evolving and analyst Gartner says future technology leaders will have to become proficient business people, with some not wanting or having the ability to be successful.

It is time, then, for you to ensure that a host of change management techniques are in your best-practice armoury.

Successful change will inevitably come down to a case of transformation – both in the business and in the individual.

So, are you a caterpillar struggling to make your technology improve the business, or a beautiful butterfly providing efficiencies and value to the board?

Keep working on your change management methods and your metamorphosis will be complete.

Read the Computing Business blog

  • Have your say
  • Send to a friend
  • Print this
  • Share

Tags:

reader comments

related articles

 

Poor skills planning may cost the UK dearly

Future IT leaders will be ill-equipped to deal with a non-traditional workforce, says recent study 29 Sep 2009

BT makes changes to deliver 2012 Olympics in time

Supplier's Olympic service delivery director outlines the telecommunications challenges he faces 26 Feb 2009

80% of Brits are not ‘information savvy citizens’

Only 20% of Britons are information “savvy citizens” – citizens who not only know how to access information but also know how to use information and information technology to their advantage, according to research 27 Nov 2009

related whitepapers

today's top stories

PaperlinX outsources IT and comms to Bull and BT

Paper company spends €22m on five-year deal for desktop management, helpdesk and datacentre services 05 Feb 2010

Social tools take KM to a new level

Technology expert David Tebbutt explains how – and why – organisations should integrate social networking tools into their knowledge management strategy 02 Feb 2010

EDS court defeat puts vendors on their guard

BSkyB’s victory in a long-running court case against EDS has serious implications for the IT industry 02 Feb 2010

Law firm monitors web traffic violations

Bucks declining global security appliance sales with unified threat management (UTM) platform deployment 01 Feb 2010

Video Q&A: John Suffolk, UK government chief information officer

On delivering more for less and developing IT skills for the future 29 Jan 2010

Advertisement

Security: The New Face of Intrusion Prevention
An outline of traditional IPS functionality, modern developments and how IPS can be deployed easily.

UK businesses’ attitudes to Cloud Computing revealed

Features results from a survey of over 200 Computing readers.

Advertisement

Keep up to date with the latest products, services and technologies from the world's leading IT companies; ITHound.com brings you over 6,000 white papers, case studies and analyst reports.

Advertisement

Newsletter signup

Sign up for our range of FREE newsletters:

More available - click 'submit' to view

Existing User

Newsletter user login:

Jobs

Related jobs

Job of the week

Job alerts

Sign up here

Find your next job

IT Salary Checker

Check salary here

Advertisement

Latest poll

Internet Explorer 6

Internet Explorer 6

Following recent concerns about the security of Internet Explorer 6 are you planning to phase it out?

View poll results

Latest audio and video articles

Tony McAlisterVideo

Video Q&A: Tony McAlister, CTO, Betfair - Part one

On changing the skills development strategy at the online gambling firm - part one of a two-part video interview 05 Nov 2009

Video

Nokia shows upcoming handset technologies

Mobile phone features of tomorrow take the stage 21 Oct 2009

Latest in-depth articles

Businessman with eye patch, dagger and tie round head, sitting at laptopFeatures

Are you sure you're not a pirate?

It is alarmingly easy for an IT leader to unwittingly exceed the scope of a software licence, and the chances of being caught out have never been greater, as technology lawyers Mark Weston and Paul Gershlick explain 09 Feb 2010

Analysis

PaperlinX outsources IT and comms to Bull and BT

Paper company spends €22m on five-year deal for desktop management, helpdesk and datacentre services 05 Feb 2010

Primary Navigation