Services and outsourcing

Harrow Council on the hunt for ICT services in £100m tender

seo-contract
Vendor has to cover infrastructure, applications and service management
09 May 2014

Amazon brings desktop-as-a-service to Europe – Windows 7, of course, not Windows 8

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Amazon Web Services WorkSpaces now available out of Amazon's Dublin data centre
07 May 2014

South Hams District Council and West Devon Borough Council in £1.5m shared services deal with Civica

Civica
Agreement designed to make authorities more efficient by digitising services and cutting costs
07 May 2014

Kingfisher to ‘revolutionise’ IT service desk with ServiceNow

Europe's largest DIY retailer deploying a proof-of-concept now, looks to roll out full system by September
06 May 2014

London Metal Exchange 'insources' its IT team

One hundred employees return to tend the IT function at the LME
01 May 2014

Knowledge 14: 'ServiceNow is like a box of Lego'

Elmer de Valk, managing consultant for Plat4mation, talks about ServiceNow's modular approach to PaaS
30 Apr 2014

Knowledge 14: 'We're closing all our data centres' - Creative Artists Agency CIO

Speaking to Computing at Knowledge 14, Michael Keithley explains why he's moving all the celebrity talent agency's infrastructure into the cloud - even if some of his peers remain wary.
30 Apr 2014

Knowledge 14: Enterprise IT bloated and under automated, says ServiceNow CEO

"Why are there so many damn people and so little automation?" asks Frank Slootman
30 Apr 2014

Knowledge 14: 'Cloudification' requires IT to evolve - ServiceNow CEO Frank Slootman

President and CEO of ServiceNow tells Knowledge 14 conference in San Francisco that IT needs to be the backbone of the enterprise
29 Apr 2014

US court says cloud companies must hand over ALL data on demand, regardless of where it is held

Holding data overseas doesn't exempt cloud computing companies from US government data grabs
28 Apr 2014

Fashion house Paul Smith saves £840k in one year after launching hybrid cloud strategy with Microsoft

Head of IT Lee Bingham believes no other vendor could provide the same benefits
28 Apr 2014

Amazon increase in expenses eats into profit growth

Web firm's commitment to expansion eats into outgoings, but profit still growing – just not as quickly as it was
25 Apr 2014

IBM, HP, Atos chasing Lufthansa IT infrastructure business

Company "in talks with several sector heavyweights"
22 Apr 2014

ServiceNow and Partners In IT 'revolutionise' NHS Blood and Transplant HR services

IT behind NHS Blood and Transplant authority was "based on Microsoft Excel"
17 Apr 2014

ElasticHosts CEO claims his firm's usage-based billing can vastly undercut Amazon, Google cloud services

Richard Davies says his firm's usage-based billing system could cut cloud costs by over 50 per cent
09 Apr 2014

Ocado – where sharp-eyed robots go to shop

Behind Ocado’s website is a technology operation that includes robotics with artificial vision to go with their artificial intelligence. Technology director Paul Clarke reveals more about Ocado’s eye-opening, high-tech developments to Graeme Burton
09 Apr 2014

Yorkshire Building Society selects ServiceNow to optimise service delivery

IT service transition manager Danny Potts tells Computing why Yorkshire Building Society opted to roll out ServiceNow
08 Apr 2014

Why BAFTA chose Rackspace to manage awards peak traffic

BAFTA digital communications manager Pippa Irvine tells Computing how Rackspace will aid BAFTA during awards season
01 Apr 2014

Foreign & Commonwealth Office awards Capgemini £6.3m ERP contract

Yet another government contract for Capgemini sees it oversee upgrades of finance, procurement, projects, HR and payroll function
01 Apr 2014

Big Data Summit 2014: Keynote - what makes a company a big data pioneer?

What distinguishes operational users from onlookers? Computing research reveals all
27 Mar 2014

OFT calls for improvements in public-sector ICT procurement

OFT believes more can be done to increase competition for contracts
26 Mar 2014

'Cloud doesn’t exist where broadband doesn’t exist,' says Essex CIO

David Wilde tells Think Cloud for Government event that more infrastructure needed to support cloud in rural areas
25 Mar 2014

Government digital strategy liberates public sector IT personnel from 'fixing BlackBerrys', CTO

Government CTO Liam Maxwell tells Think Cloud conference that reforms have allowed staff to focus on "mission IT"
25 Mar 2014

Is a 'UK financial services cloud' a real possibility?

What’s standing in the way of the banking industry coming together to create a UK financial services cloud?
24 Mar 2014