Services and outsourcing

The Robertson Trust revamps systems with Salesforce and Capgemini

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Salesforce has improved data integrity and streamlined operations, The Robertson Trust's head of finance and IT tells Computing
01 Oct 2014

Outsourcing IT teams would be to the detriment of the business, say IT leaders

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The internal IT team understands value of IT, and can leverage relationships it builds with the business
01 Oct 2014

IT leadership and the cloud: a Computing-IBM Tweet-up

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Three experts from IBM give their views on what makes a successful cloud strategy – in no more than 140 characters
29 Sep 2014

The cloud and the coming software-defined revolution

Intel's Alan Priestley explains how the software-defined world will impact both the cloud and the data centre. Graeme Burton reports
29 Sep 2014

Software-defined data centres ‘the only way’ to provide IT as a service

Panel discussion at Computing's Data Centre & Infrastructure Summit concludes that the future of the data centre is virtual
26 Sep 2014

Data centre co-location - why do it?

Digital Realty's Omer Wilson explains the advantages of co-location to the audience at the Data Centre & Infrastructure Summit
25 Sep 2014

Ferrari selects Infor to drive supply chain planning improvements

Italian sports car manufacturer selects Infor Sales & Operations Planning solution
23 Sep 2014

Scottish Police and Fire services select Civica Tranman for fleet management

Emergency services looking to make fleets more efficient while cutting costs
22 Sep 2014

IBM to staff: Compulsory retraining and a ten per cent pay cut

Services giant demands that selected US staff undergo retraining, paying 10 per cent of their wage for the privilege
18 Sep 2014

Companies over-provisioning and over-paying for cloud, claims research

CIOs are still thinking in terms of 'old world' over-provisioning of services, claims ElasticHosts
04 Sep 2014

Case study: How Holiday Extras improved customer service by shifting to the cloud

Holiday Extras' head of IT Damien Turner explains why he opted for the Amazon cloud and the benefits it brought
02 Sep 2014

Medway Council upgrades and virtualises its outdated IT estate

Medway Council shifts to virtual desktops to support its move to more flexible working
29 Aug 2014

Milton Keynes College improves BYOD network and data centre efficiency with IT revamp

College boosts effiency by replacing data centre with Dell servers based on Intel processors
27 Aug 2014

TGI Fridays UK selects Cyntergy to solve service desk woes

Restaurant chain staff were previously wasting time on calls to several different support desks
26 Aug 2014

UK government must pay Raytheon £220m in compensation after e-Borders cancellation

Termination of £650m programme 'flawed', finds tribunal
19 Aug 2014

Zenith Insurance gets better data insight and cuts fraud with SAS

Zenith Insurance's Jason Cabral explains how deploying SAS has improved efficiency at the insurance company
15 Aug 2014

NIKE picks Juniper Networks to build cloud infrastructure

"Just do it," NIKE tells Juniper Networks
15 Aug 2014

Home Office selects Thales for biometric identity project

Two-year £3.8m deal will see Thales deliver Biometric Residency Permits for non-EU nationals
13 Aug 2014

Met Police selects Lockheed Martin for command-and-control system upgrade

£90m deal is the first major refresh to the Met's command-and-control systems for 30 years
07 Aug 2014

Cloud and mobility take off at Gatwick Airport: an interview with CIO Michael Ibbitson

Gatwick Airport CIO Michael Ibbitson tells Computing how analytics, cloud, mobile devices and more are helping to provide the best possible services to passengers
07 Aug 2014

Racing towards the cloud: an interview with Caterham head of group IT Bill Peters

Caterham Group head of IT Bill Peters tells Danny Palmer about his cloud-focused IT strategy, why he ditched BlackBerry and how Dell helped get the most recent addition to the F1 grid off the ground
01 Aug 2014

The new business ‘ecosystem’: Tapping into a partner’s skill set

The CIOs of Balfour Beatty and TfL tell Sooraj Shah how they have combated the IT skills crisis by leveraging third party resources
31 Jul 2014

'The clerk who’s never used any of the Office suite – why update him?' Biffa CIO David Gooding

What kind of technology lies behind your bin collection? Peter Gothard visited waste management giant Biffa to find out – and what he discovered may surprise you
30 Jul 2014

Executives don't think CIOs help accelerate business progress, says Forrester report

Forrester research suggests a lack of respect for the work of IT from other departments
29 Jul 2014