Social tools have little business value

17 Oct 2012

Last time I looked, Salesforce was selling CRM software as a service. Not quite sure where social comes into this. Or how a company like GE is transformed by it (Dreamforce 2012: The importance of social in business).

As a Salesforce customer, I don’t get it. Sure, things like Chatter provide a “social” dimension, but what we are talking about here is similar functionality to Yammer, as in it’s just a new name for an internal intranet where people post stuff that they’ve done.

I have both, and in my experience people use both platforms for little more than sharing their company good news. And that company good news is usually posted by self-serving self-publicists – those who are trying just a little bit too hard to get noticed.

Peter Whitman

Apple is taking users for a ride

17 Oct 2012

Apple has always treated its customers with contempt and I for one have had enough (The fall of the house of Apple). I can no longer swallow being charged hundreds of pounds by Apple for 64GB of storage when I can buy a 64GB card for under 50 quid and put it in any old Android phone.

Charging a premium for fine design and innovation is one thing, but for bog-standard Flash memory? That’s just taking the mickey.

When I see people queuing for an iPhone 5 I can’t help thinking of the old saying that a fool and their money are soon parted.

Anne O'Droid

Security is not a game of blame

17 Oct 2012

Security cannot be made perfect by any vendor or any end user organisation or any consultancy (Name and shame bad security vendors, not customers, says Simplexo CTO).

Suggesting you blame the vendor is patently ridiculous: if my team configure my firewall improperly, and we get hacked, who is culpable? My team, the vendor, or the reseller we bought it from?

Best practice isn’t perfect, but a blanket “blame the vendors” approach isn’t either. 

Gus Dudgeon

Tesco know their IT onions

16 Oct 2012

Describing Tesco as merely greengrocers, as if they were basically an independent shop at the bottom of the road selling potatoes by the pound, is completely misleading (Name and shame bad security vendors, not customers, says Simplexo CTO).

Tesco are one of the UK’s largest online retailers, one of the largest users and holders of personal data through their reward scheme, and have major, major, major investments in IT.

Walter White

Why Apple will continue to blossom

24 Sep 2012

I’ve used apple products all my life, but I do agree with a lot of what is being said (The fall of the house of Apple). My problem, though, is that I – presumably like several thousand others – have invested significant amounts in Apple’s ecosystem through paid apps (both for iOs and MacOS), films, music tracks, books and other downloads.

Yes, there is nothing to stop me jumping to another platform. But I will lose quite a lot of the media I have accumulated. That alone will probably keep me as an Apple customer longer than it would if I didn’t have this to consider.

John


I think you might be right in saying that Apple’s sun has passed its Zenith, but I don’t agree with your reasoning.
The iPad and iPhone will lose market share but in an expanding market, so sales will still grow. Apple’s stock price may be high but it trades at just 16 times earnings, with more growth to come, so its shares are not overpriced.

Apple has certainly made a mistake with the connector, but the thing that Apple has so right is just how well everything works together: iPhone, iPad, MacBook, even Apple TV, things just work and they work together.
Us Apple users pay a premium to live in this ecosystem and the occasional encounter with a Windows PC reminds us why it’s worth it. I would consider switching to Android devices, but if the alternative is to trade my MacBook for a Windows laptop, it’s a non-starter.

David Collins

 

Of course Samsung’s R&D is going to be higher, it is a component manufacturer as well as a builder of complete systems. Also Foxconn makes stuff for loads of other brands too.

Apple has never been about the highest spec, but the complete package, and, like package holidays, it is not to everyone’s taste. Sure it’s overpriced, like Mercedes is compared to Ford. By Christmas we will have a wide range of amazing phones and tablets competing against each other, but innovation and improvement gets harder each time. It is good for consumers that Apple isn’t always number one, but it’s user base and app model is too big for it to unravel any time soon.

Nick Ioannou