Danny is a Staff Writer for Computing. With experience in online and broadcast journalism, he joined Computing in August 2012 after over two years working in the video games industry press. He graduated with a Master's degree in Multimedia Broadcast Journalism from University College Falmouth in 2008, after previously completing a BA in Politics at the University of Exeter.

Articles & blogs by Danny Palmer

TGI Fridays UK selects Cyntergy to solve service desk woes

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Restaurant chain staff were previously wasting time on calls to several different support desks
26 Aug 2014

NSA built 'Google-like' search tool to mine data from 850 billion communications records

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Latest Snowden leak reveals how ICREACH is used to give US intelligence agencies access to communications data
26 Aug 2014

Huawei drops 'not profitable' Windows Phone as Microsoft faces new China anti-trust probe

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'It has been difficult to persuade consumers to buy a Windows phone,' says Huawei's Richard Yu
26 Aug 2014

Using mobile and big data to accommodate customer needs – an interview with Hotels.com CTO Thierry Bedos

Hotels.com CTO Thierry Bedos tells Danny Palmer how harnessing mobile and big data technology is allowing the hotel booking service to cater to the personal preferences of customers
22 Aug 2014

Lax customer data analytics 'not acceptable' in today's industry, says Hotels.com CTO

Hotels.com CTO Thierry Bedos likens not knowing what website visitors want to bakers not knowing what regular customers like
21 Aug 2014

Bayern Munich partners with SAP to power analytics and enterprise software

Deal will see German football champions use SAP Hana to monitor player performance and health
20 Aug 2014

More than meets the eye: transforming IT at Jagex - an interview with head of IT Barry Zubel

Barry Zubel, head of IT at game developer Jagex, tells Danny Palmer about virtualising servers, automation and how IT infrastructure will be key to a smooth launch for their next big release
20 Aug 2014

Android smartphone and tablet Wi-Fi 'not great' for enterprise use

'Android needs someone to fix its Wi-Fi,' Jagex head of IT Barry Zubel tells Computing
19 Aug 2014

Insurance industry 'behind' on harnessing big data

Jason Cabral, group head of pricing and management information at Zenith Insurance, tells Computing the sector could benefit from harnessing big data
18 Aug 2014

Zenith Insurance gets better data insight and cuts fraud with SAS

Zenith Insurance's Jason Cabral explains how deploying SAS has improved efficiency at the insurance company
15 Aug 2014

NIKE picks Juniper Networks to build cloud infrastructure

"Just do it," NIKE tells Juniper Networks
15 Aug 2014

Running a slick SaaS IT operation: an interview with BG Group global CIO Angus McCallum

Angus McCallum tells Danny Palmer how shifting towards software-as-a-service tools like Box and SunGard has improved efficiency and flexibility at the multinational oil and gas firm
15 Aug 2014

Organisations will drop email for collaboration tools, says BG Group CIO

Angus McCallum predicts "transition away from email towards document links and Facebook-style methods of communicating in organisations"
13 Aug 2014

Home Office selects Thales for biometric identity project

Two-year £3.8m deal will see Thales deliver Biometric Residency Permits for non-EU nationals
13 Aug 2014

National Express drives away from Excel and Access for data analytics

National Express's Frank Kozurek tells Danny Palmer about the benefits QlikView's business discovery platform has brought to a company previously reliant on Excel for analytics
12 Aug 2014