United Utilities is adopting service-oriented architecture (SOA) to modernise its IT systems.

The electricity and water company has chosen Indian IT services provider Infosys to help update its operations management system (OMS) using SOA principles.

Over nine months, the upgrade will involve the design, development, migration and replatforming of OMS, to improve scalability and flexibility in United Utilities' IT infrastructure.

Opting for SOA will help improve customer services, said Mike Naden, IS services director at United Utilities .

“We focus on leveraging technology to better serve our customers and this is what has led us to adopt a service-oriented approach to our enterprise architecture," said Naden.

"Because ensuring regulatory compliance and improving customer service starts with improving back-end systems, we needed a technology partner with proven expertise," he said.

The utility company selected Infosys for its legacy modernisation service, which uses SOA principles to create a flexible IT environment.

Further reading:
More stories on these topics: Software:, Outsourcing:, Utilities:, Integration:
Permalink  Comments  Forward
what do you think?
Click here for more Post your comment
Click here for more Send an email to the Computing editor at feedback@computing.co.uk
Reader comments for this story
Post your comment Post your comment   What is this?
Like this story? Spread the news by clicking a link:   Post this to Delicious del.icio.us     Post this to Digg digg this     Post this to reddit reddit!

related content
latest news
A VirginTrain
Communications
BulletVirgin Wi-Fi is hit by delays
Onboard web service due to arrive in 2007 is behind schedule  21 Aug 2008
NHS procedure
Public Sector
BulletConservatives seek "vision" for NHS IT policy
The British Computer Society will conduct an independent review of NHS IT policy  21 Aug 2008
crowd of people
Public Sector
BulletGovernment urged to scrap paper census
Better public sector data sharing would provide all the necessary information, says think tank  21 Aug 2008
Click here for more More news
latest in depth
EU flags
Public Sector
BulletData retention plans draw further criticism
Privacy fears over directive that will allow organisations to view emails, texts and web use  21 Aug 2008
Men using mobile phones
Management
BulletIT staff survive credit crunch
Firms recognise need for IT ­ – but staff must keep skills up to date  20 Aug 2008
Oyster card
Public Sector
BulletMixed reaction to decision by TfL to end Oyster contract
Transport for London cuts its ties with the TranSys consortium and begins plans for its replacement  21 Aug 2008
Click here for more More in depth

Advertising Marketplace

Sponsored links

Featured jobs

Senior Business Analyst
London, United Kingdom | Utilyx
Senior Business Analyst - London Highly professional individual capable of working at senior / board level with blue chip clients - shaping and driving the analysis and design of their energy management solutions Proven capability ... more >
Business Development and Partnership Director
United Kingdom | Sussex HIS via Acertus Ltd
Business Development and Partnership Director - £62,337 to £77,179 plus benefits Any Sussex HIS location by agreement  The Sussex HIS was formed in mid 2004 through the merging of all IT services from all Trusts ... more >
Information Manager
London, United Kingdom | Barts and The London NHS
 Information Manager - £28,924 - £38,591 pa inc - London   Applications are invited for the post of Information Manager in the Head Office of the Central and East London Comprehensive Local Research Network. The ... more >
Change Project Manager
London, Berkshire, United Kingdom | EDS
EDS are currently looking to recruit an experienced Change Project Manager to support our Programme Directorate Defence team in Reading, Berkshire. Summary: This role sits within a secure site and will be to work on ... more >
Click here for more  More job opportunities