Picture of BA planes
IT plays a key role at BA

British Airways increases IT spending

Airline ups IT investment despite sluggish performance

Written by Dave Friedlos

British Airways (BA) has announced record annual revenues of £8.5bn and increased spending on IT development by seven per cent.

While the airline saw its profits slump £100m, it has been investing in the IT infrastructure that will run Heathrow Terminal 5, which opens next year.

'Investment in Terminal 5 is one of our primary projects and will be ongoing until it is up and running in March next year,' a BA spokesman said. 'But we will also continue to invest in ba.com to ensure we stay ahead of our competition.'

The increase in spending has been modest, he says, but productivity has increased significantly.

'The IT department has targets to improve efficiencies and that has been successful,' he said. 'We have rolled out systems that deliver more for less.'

In the last year BA has overhauled its engineering systems, invested in the development of its web site and the introduction of Google search engine technology.

And last week, it announced that trials of mobile ticketing, where an electronic barcode is transmitted to mobile phones for check-in and boading, could begin by the end of the year.

BA’s chief information officer Paul Coby has previously said IT is at the heart of the business and responsible for improved results at the airline.

reader comments

related articles

BA planes

BA completes six-year IT overhaul

Integrated maintenance system replaces 150 legacy systems across fleet 19 Sep 2006

 

BA builds e-bookings impetus

Price hikes to shared distribution system aim to boost BA web sales 22 Feb 2007

BA flies past self-service goals

More than 80 per cent of short haul passengers use self-service check-in 21 Nov 2006

Technology can keep airlines flying

Airlines are depending on IT for survival and efficient use of technology is about to become even more critical 26 Jun 2008

Terminal Five is tried, tested and ready to go

The opening of world's most technologically advanced airport is two weeks away 13 Mar 2008

Review 2007: Green computing

Computing's review of the year looks back at the top stories about IT and the environment 18 Dec 2007

related whitepapers

today's top stories

Keeping IT on track

Catherine Doran, winner of Computing’s IT Leader of the Year award, tells Angelica Mari of her determination to drive on with technology-led transformation at Network Rail despite uncertainty over funding 19 Nov 2008

Rules of convergence

While moving to a converged communications platform can bring greater efficiency and flexibility to business dealings, there are also potential legal complications related such matters as data retention and disclosure, as Jon Fell explains 18 Nov 2008

Examining the IT skills challenge

Watch a BCS roundtable debate on the issues affecting IT professionals - the last of a four-part series 17 Nov 2008

Will poor integration derail smart tickets?

Next year could prove to be make or break for plans to have a nationwide smart ticketing scheme in place in time for the 2012 Games, writes Angelica Mari 13 Nov 2008

Computing podcast: Defra's green leadership; and integrated transport problems

Defra is making headway with its green IT strategy; and experts warn integration issues could derail smart tickets 13 Nov 2008

Advertisement

Newsletter signup

Sign up for our range of FREE newsletters:

Existing User

Newsletter user login:

Advertisement

Jobs

Related jobs

Job of the week

Job alerts

Sign up here

Find your next job

IT Salary Checker

Check salary here

Advertisement

White papers

Search white papers

Top categories

VPN, Extranet and Intranet Solutions

WAN/ LAN Solutions

Network Security

Interoperability-Connectivity

Grid/ Utility Computing

Latest poll

Has the state of the economy forced to re-evaluate your IT purchasing options?

Has the state of the economy forced to re-evaluate your IT purchasing options?

Are you re-thinking your IT spending?

Previous poll results

Latest audio and video articles

crowd of peopleVideo

Examining the IT skills challenge

Watch a BCS roundtable debate on the issues affecting IT professionals - the last of a four-part series 17 Nov 2008

Audio

Computing podcast: Defra's green leadership; and integrated transport problems

Defra is making headway with its green IT strategy; and experts warn integration issues could derail smart tickets 13 Nov 2008

Latest in-depth articles

Woman wearing a headsetFeatures

How to ensure a smooth converged comms transition

Convergence strategies must be planned carefully, implemented gradually, and follow a clear business plan, writes Josie Sephton 18 Nov 2008

Arriva bus driver and mobile ticketing systemAnalysis

Will poor integration derail smart tickets?

Next year could prove to be make or break for plans to have a nationwide smart ticketing scheme in place in time for the 2012 Games, writes Angelica Mari 13 Nov 2008

Advertisement

Primary Navigation