Drinks retailer Threshers has replaced ageing electronic point of sale (Epos) hardware to counter falling sales and support its transformation to a franchised business model.

The off-licence chain has 2,000 shops and an annual turnover of £800m, but sales and the number of stores have fallen by a third since 1997.

‘Competition among off-licences is increasing and business was beginning to decay,’ said IT director Simon Thomas. ‘We wanted a fundamental transformation from a managed business to a franchise model and we needed IT to support that.

‘We chose a shared service provided and controlled by Fujitsu. We pay a monthly fee for each till, so there is no capital investment, and Fujitsu provides the support,’ said Thomas.

The tills are connected to Fujitsu through its data centre, and information is held centrally.

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Further Reading

Threshers consolidates

Thresher completes managed services move

Greggs to complete Epos rollout